Shipping Policy
At LumoFence, we strive to ensure a smooth and timely delivery of all orders. Please read our shipping policy below for details on how we handle shipping, delivery times, and costs.
Processing Time
- All orders are processed within 1-2 business days after purchase. Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, processing may be slightly delayed. If there is any significant delay in the shipment of your order, we will notify you via email.
Shipping Rates & Delivery
We offer free standard shipping on all orders over $50. For orders under $50, the following shipping rates apply:
- Standard Shipping (5-7 business days): $4.99
- Express Shipping (2-3 business days): $14.99
Shipping times are estimated once your order has been processed and dispatched.
International Shipping
Currently, we only ship to the following countries:
- United States
- Canada
- United Kingdom
- Australia
International shipping rates vary based on location and will be calculated at checkout. Please note that international orders may be subject to customs fees and import taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.
Shipping Delays
While we strive for timely deliveries, delays can occur due to unforeseen circumstances such as weather conditions or carrier issues. LumoFence is not responsible for shipping delays caused by third-party carriers, but we will do our best to assist with any issues.
Contact Us
If you have any questions regarding your order or shipping, feel free to contact our support team at support@lumofence.com.